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The Future of the Firm

Nov 24, 2020

Regular listeners of the podcast will know that we have a longstanding interest in how emerging technologies could shape the future of the professional services industry. So we’re delighted to be joined for this episode by Lorien Pratt—an AI expert with a long track record of pioneering new developments within the...


Nov 10, 2020

Even prior to the pandemic, the ambition of becoming truly customer-centric was high up on the agendas of leading businesses across a wide range of sectors—in both the B2B and B2C space. COVID-19 has created a new sense or urgency around those ambitions; many organisations have come to realise that their ability to...